To reset your 4-digit pin, follow the steps below:

Log out of your OnSiteGain account and click on the Login link or follow this link: https://onsitegain.com/login.aspx.

On the login page, click on Forgot Pin/Password & enter your Email address. A password/PIN reset link will be sent to your email address.

Click on the link you receive in your email.

On the next page, enter a new password and a 4-digit PIN.